Interpersonal Skills for Work Place Essay Example | Topics and Well Written Essays - 1000 words

Interpersonal Skills for Work Place - Essay Example The nature of interpersonal communication is dynamic because it cannot be explained or generalized easily. People are extremely different and therefore there is no one theory that can inform managers about how to behave in the workplace. Each situation has to be assessed individually and then judgement should be made accordingly. The aim should be to maximize the benefit of the organization and gain maximum out of the employees. The theoretical framework explaining effective interpersonal skills can only be used as a guideline. It is based upon general principles that are aimed at effective listening and communication of thoughts. It is also vital not to overreact but at the same time digression should be avoided at all cost. Such basic techniques can improve interpersonal skills at the workplace.Analysis of Team MembersIn the meeting there are different team members. First of all it is important to clearly define roles of chairperson and care manager. Then direction of the housing a ssociation is to be set. It is extremely important to shape the conversation on the right track otherwise no conclusive thing will come out of such meetings. It is also important to understand the behavioural cues of the team members. In face to face encounters on average 55% of communication is done through body language and only 7 % is communicated through words (Donnelley & Neville, 2008). This is why team members that are not speaking may be contributing to the meeting. It is therefore important to understand their point of view as well.

Disintermediation in Tourism Essay Example | Topics and Well Written Essays - 1000 words - 1

Disintermediation in Tourism - Essay Example The impacts of disintermediation are various. It has impacted the travel and tourism industry significantly. The supply chain of travel and tourism industry involves tour operators, travel agencies, travel agents and others. Traditionally prospects and people have been depended on these mediators largely for their information and booking needs. Development of web technologies helped the service providers in travel and tourism industry such as airlines, car rentals, hotels and others to offer their services and information through their website. In the image below (Image 1) of WTO 2001 report on E-Business for Tourism, it clearly presents the number of intermediaries which are replaced by the Internet. However, it is evident that these intermediaries co-exist with the internet even in the countries where the internet users are high in number. The use and growth of website services depend on the number of factors like number of internet users, technological platforms available and many others. There are various reasons of disintermediation in the tourism industry. The primary reason is the development of technological platforms offering alternates to the traditional intermediates. The other reason is the cost reductions due to the removal of intermediates. The Internet offers a platform where tickets can not only be booked online but various tourism packages can be customized more effectively than the traditional methods. It makes the marketplace highly competitive as information available to the consumers as well as the options available to them is numerous. More destination choices, there detailed information including videos and availability of an interactive platform such as internet benefits the customer groups. The service providers are able to offer services at the lower cost as the commissions and charges involved for the intermediates are reduced.